A set of flexible IT support and maintenance services will be offered to clients to assist them in maintaining their IT operation secure and functional. The service can be on a contractual basis or on demand basis. It will cover both hardware and software sides of IT infrastructure. These services are carried out on-site or remotely as deemed needed by the client.
Recognizing the challenges that businesses face with retaining and training IT professionals, ِAlafaq IT created a set of services and solutions to help businesses mitigate this issue.
The goal of this service is to provide business with the well trained and high quality IT professional services. It can take the following forms:
- Periodical contracts either monthly, weekly, or daily,
- On call service where the client is charges per hour,
- On project basis where a set of deliverables are set, and
- IT manpower outsourcing.
The pricing of each service will depend on the professional skills set, time of the service, and length of the time the service will last.